7 Things That Make Customers Love You

  1. Amazing products
  2. Amazing service
  3. Pleasant surprises
  4. Personal interaction
  5. Unanticipated value
  6. Lightning quick response when things go wrong
  7. Having the backbone to simply say, “I'm sorry” when appropriate

Can you introduce these qualities into your way of doing business? Yes, you can.

Will you? We'll see.

Ray Edwards is a world-renowned copywriter and communications strategist, writing for some of the most powerful voices in leadership and business including New York Times bestselling authors Jack Canfield and Mark Victor Hansen (Chicken Soup for the Soul) and Tony Robbins. Ray is a sought-after speaker and author, hosts a popular weekly podcast, and blogs at RayEdwards.com.