Archive for Advertising

How To Read Minds

Most copywriters and marketers would agree  that if you could read your prospect’s mind, you could be a lot more successful writing copy for – and selling stuff to – those prospects.

Because you’d know their world.

You’d understand their pain.

You’d know their deepest fears, and you’d understand their highest aspirations.

So how do you do that? Here are 7 practical tips. They sound simple, but when you actually use them their impact can be profound.

  1. Learn everything you can about your prospect. If you’re in direct marketing, it’s easy: just look at their data cards. When you have demographics, you can infer a lot about the “average” person who represents the group. If you don’t have that kind of data… guess. It’s a lot more accurate  than what most marketers do (which is: they don’t bother with any of this stuff).
  2. Imagine yourself living your prospect’s typical day. Go through it step by step – from rising out of bed in the morning to getting back into the sack at night. Use all five of your senses: what do you see, hear, feel, taste, touch and smell? Make notes.
  3. Think about their biggest fear – the one that wakes them up at 3 in the morning in a cold sweat.
  4. Think about  their highest aspiration – what do they dream of? Not the little dreams (the ones we all tell our buddies), but the big dream in their “secret heart” (the dream that they don’t dare tell anyone).
  5. Go where they live. Find a neighborhood that is like your prospect’s and walk through it (driving doesn’t work – looking at it through a window is just more TV… nice to look at but not REAL). Talk to people.
  6. Read what they read. Read their magazines, newspapers, blogs and Twitter.
  7. Watch what they watch. Watch the TV shows your prospects watch. Especially the ones  that don’t interest you.

If you do this, you’ll develop the apparent ability to read your prospect’s mind.

And you’ll sell more.

But something funny about this is: you’ll also most likely care more. And that’s far more important than any selling technique.

The world’s a funny place, ain’t it?

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Amazing Free Vintage Ad Swipe File

Seth Godin points to this incredible resource for browsing vintage ads. Just type in your subject and the Vintage Ad Browser shows you the results (this search on “success” turned up and ad for Napoleon Hill’s “Think and Grow Rich”, for instance).

This is a resource you’ll have fun playing with – and it may spark some profitable ideas, too.

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7 Questions And A Why

questionsInspired by Seth Godin.

As you’re crafting your next marketing campaign, here are 7 questions to ask yourself.

Answering them will virtually write your sales copy for you.

It’s easy to do.

But very powerful. Try it and see.

  1. What problem are you solving?
  2. What is your solution?
  3. Who is it right for?
  4. What will it do for those people?
  5. How does it work?
  6. What are the reasons someone might NOT buy it?
  7. Why should they trust you?

After each answer, ask ‘why is that so important?’

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Internet Marketer Interviews FTC Director

There’s a lot of chicken feathers flying.

People are in a flutter about the new FTC guidelines.

This affects you if you are a blogger, and affiliate marketer, or an Internet marketer of any stripe.

Now, there are a lot of snake-oil salesmen who are ready, willing and able to take advantage of your FEAR of the FTC.

Usually they have an “FTC Protection Kit” to sell you.

Well, my friend and colleague Jim Edwards just interviewed Richard Cleland, the FTC director in charge of advertising and claims.

I think this interview is top-notch, clear, and brings a voice of sanity to the whole discussion.

There is no pitch for anything, and this is not an affiliate link. It’s just a service.

http://jimedwards.s3.amazonaws.com/ftc-advertising-interview/index.html

Take some advice from your ol’ buddy Ray – watch this interview now.

(Also, it’s not required but I’d recommend signing up for Jim’s email newsletter. It’s one of the very few marketing newsletters that are worth subscribing to.)

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FTC Kills Affiliate Marketing?

Yesterday (Monday, October 5, 2009) the US Federal Trade Commission rolled out a brand new rule: bloggers who endorse products must disclose any financial benefits they receive for doing so.

Failure to live up to this rule could get bloggers fined up to $11,000.

Per violation.

There are lots of questions about what this means for affiliate marketers, if anything.

It really seems to me that the best policy is also the easiest to implement: if you’re being paid to promote something, say so. End of story.

Where it gets murkier is what the FTC’s rule will mean for those who run affiliate programs – are they now going to be held responsible for what their affiliates do? That seems like a responsibility most business owners are going to be unable or at least unwilling to bear.

What do you think about the new FTC rules for bloggers? Has the FTC killed affiliate marketing in one fell stroke? Or are paranoid marketers blowing this all out of proportion? Post your thoughts below.

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Is a 10% Sales Conversion Rate Good?

In the Internet Marketing world, a 10% conversion rate is often considered outstanding.

But is it?

Not really.

Online retailers do much better.

Check out Futurenow’s posting on “the top 10 converting websites for December 2008“.

Here are the top five:

1. ProFlowers 31.1%
2. LL Bean 25.7%
3. Amazon 23.7%
4. VitaCost 23.0%
5. Coldwater Creek 22.4%

Hmmm.

What do they know that you don’t? Something to think about.

If you’re not already getting at least 10% conversions, I suggest reading this site.

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5 Easy Ways to Scan Your Market’s Brain

You need content for your blog or newsletter or ezine.

It needs to be relevant – in other words, you need to write about stuff your market cares about.

Most bloggers (and newsletter/ezine publishers, and speakers, and authors, etc.) don’t have a clue what their market cares about.

Oh, they think they know what the market wants. That’s the problem. Don’t be too upset if this has happened to you, because I’m about to give you 5 easy ways to always know exactly what’s on the mind of your market.

It’s almost as if they were wearing signs around their necks proclaiming, “Here’s what has my attention right now…”
This is going to seem brain-dead simple.

Just find out what they’re already talking about, or what they’re already paying attention to, and give them more of that – but with your own unique spin.

And of course, in a way that adds value to their lives (and at the same time leads them to your door).

So here are the “5 Easy Ways”… really they are 5 websites that are like magical marketing x-ray machines. Just look at the screen, and see what’s inside the mind of your market.

http://del.icio.us
http://digg.com
http://answers.yahoo.com
http://stumbleupon.com
http://google.com/news

Of course, it’s up to you (or your copywriter) to figure out how and why today’s hot topics matter to your market. And how they relate to your message about who you are and what you bring to the world.

We’ll be talking more about exactly how to do this at my upcoming workshop in Las Vegas (there are only 5 seats left, so you might want to take a look and see if it’s right for you).

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Profits Hidden In Your Business: 21 Small Business Profit Boosters (#15)

dollar_sign.jpgThere is money hidden in your business. Money that you could be using. Money that, unless you do something about it, will slip through your fingers and vanish without a trace.

Where is this money – and how do you get it?

Most businesses have many hidden opportunities for discovering “windfall profits” – but I want to focus on just one of those opportunities in this article.

That “opportunity pocket” is: marketing and advertising.

In my experience, almost every business – whether it be retail, service, professional practice, or “business to business” in its nature – is unconsciously letting profits slip away.

Your biggest opportunity most likely lies hidden inside your underperforming sales copy (copy that isn’t selling as many units/contracts/ memberships as it potentially could be).

If you want to make more sales without spending a single dime in additional ad costs, this article might be the most important document you read this year…

Read more…

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Armand Morin, Seth Godin, Frank Kern and A Cast Of Thousands. (Thank You)

thankyousignIt’s the first day of the New Year.

I should be working on other stuff.

For instance, I have 8 more small business profit boosters to write for you (I’m up to #13 and I promised 21). But…

I felt compelled to write this post instead.

I’ve been reflecting on who I owe my success to in the copywriting and internet marketing world. Because you know, none of us do this on our own. I’m not an island. I’ve been helped by a number of people along the way. And as we move into the new year, I want to publicly thank and acknowledge a number of them.

Disclaimer: making a list like this always opens up the risk that I’ll leave someone out. If you have helped me, and I somehow forget to mention you, remind me privately and I’ll add your name to the list.

Armand Morin. Armand is the guy who has taught me the most about Internet Marketing, and he pushed and prodded me to create my own info-products (I went from zero to over 20 in less than a year) and to get serious about my speaking career. Without a doubt, I recommend Armand’s Big Seminar and his Internet Marketing Newsletter.

Alex Mandossian. Alex taught me how to use Teleseminars to build my business (even though I was a copywriter at the time, my first year using Alex’s techniques easily made me over $100,000). He’s also a man of deep integrity.

Brad Callen. One of my top clients, I am actually involved in a site with Brad and his brother Matt. These guys have been with me as clients for a long time now, and have been a great encouragement to me.

Willie Crawford. One of the first friends I made in this business. Willie and I had some pretty amusing adventures together.

John Carlton. Possibly the world’s greatest living copywriter. I have learned so much from John, I can’t even begin to tell you. I attended a seminar once just so I could buy his “mother of all offers” where he sold a $5,000 box of his materials. Pay attention: I went to a seminar so that I could spend $5,000 with John. That ought to tell you something. I had the privilege of hanging out with John in Vegas recently, and it was the highlight of my trip.

Harlan Kilstein. Killer copywriter and Carlton’s top student, Harlan is also a master of hypnosis and NLP. Harlan taught me how to get paid what I’m worth as a copywriter. Seriously. After attending one of his seminars, I TRIPLED my fees. Thanks Harlan.

Matt Bacak. One of my top clients, Matt was one of the very first people to hire me to write copy. We met because I saw him sitting in the bar… with his laptop! I knew he was a kindred spirit. We’ve done some great things together (recently we did a $3.5 million promotion), and I’ve learned a lot from Matt. He’s also been a good friend.

Mike Litman. Mike was the first Internet Marketer to pay me for copy. He paid me a scandalously low amount of money. When he ordered 2 more sales letters from me, he coached me on raising my prices – on his project! His was the first IM event I ever attended, and it’s where I met my long-term friends (and now clients) Armand Morin and Matt Bacak.

Mike Stewart. Mike showed me “lifestyle business” at its best when he invited me to spend a couple of days at his lake place in Georgia. We played around on the lake, ate a lot of good food, and created a new video product (on copywriting) in his home studio (said product to be released soon).

Frank Kern. I’ve learned a lot from Frank, and he’s hired more than once to write copy for him. Frank gave me my all-time favorite testimonial (it’s a bit off-color, so I won’t quote it here). It’s through Frank I first met John Carlton, Sarkis, Neil Strauss, and a bunch of other “fancy people”. And Frank recommended me to Tony Robbins for some copywriting work – so how could I not acknowledge Captain Kern?

Ed Dale. I actually met Frank Kern and Ed Dale at the same time. They had hired me to write copy for their Underachiever Conference before we ever actually met. What endeared me to Ed first was his love for all things Apple. Instant bonding. And Ed actually gave me the testimonial that ties with Frank’s for my all-time favorite. Since it doesn’t contain the “F Word” I’ll quote it in full: “Ray, I bless the day your copy met my bank account”.

Jeff Walker. The creator of the Product Launch Formula, Jeff taught me the art of Product Launches. I was one of the first customers for the original PLF, and ended up in Jeff’s high-end Platinum Coaching group. Jeff coached me through my first launch (of my own product). Jeff had made me… well, a lot of money. And he’s also a good friend. Jeff credits me with being the first person he’s ever actually paid to write copy for him. I can’t thank him enough for all the guidance, encouragement, and generosity he has shown me.

Jon Walker. Jon is Jeff’s brother. I actually got to know him before I got to know Jeff, and I count Jon as one of my very favorite people. He’s kind, diplomatic, and has a razor-sharp business mind. He is truly one of those “guys behind the scenes” who is responsible for some big stuff in the online world. Jon has given me some invaluable counsel, advice and insight on my own business, and he’s one of the people I love to bounce ideas around with.

Michel Fortin. One of the first people I got to know in the copywriting world, I owe Michel several debts of gratitude. I’ve learned a lot from him about copy, marketing, and online technology (Michel convinced me to migrate from Movable Type to Wordpress, for instance… and was at least partially responsible for getting me hooked on Photoshop). He’s also helped me navigate through a couple of difficult situations, and has unselfishly helped me grow my business.

Sylvie Fortin. Sylvie is one of the most vibrant, determined and principled people I know. She has the courage to speak her mind even when it might be unpopular to do so. I am astounded by her willingness to share personal challenges publicly so that others may benefit. And her keen insight played a crucial role in rescuing me from total burn-out in 2008. Really. I love Sylvie Fortin for these reasons and more.

Craig Perrine. Smart, funny, intelligent, and willing to encourage me in my tendency to sit in the back of the room and cause trouble, Craig is a great friend and a smart marketer.

Kirt Christensen. One of the first people I bought an information product from, Kirt agreed to meet with me not knowing for sure whether I might be a stalker. We ended up become friends and business partners. Kirt helped me form my pursuit of the ideal business: working 20 hours a week and making $100,000 per month. That’s not too much to ask, right?

Eric Graham. I’ve never met a person more dedicated to rigorous scientific testing of copy, marketing tactics, and web page factors. Eric takes the “voodoo” of marketing and makes it science. From him I’ve learned discipline and tenacity. Plus, he flies stunt planes. Yep, upside down, loop-the-loops, and all that stuff.

Christina Hills. Christina is the CEO of “Shopping Cart Queen” – a company that educates online businesses on how to use their shopping cart software. They also teach a lot more stuff, including other software and systems. Christina was crucial to my first product launch coming off well, and she’s helped me in a pinch on more than one occasion.

Stu McLaren. Stu was one of my early clients. I wrote the copy for his Idea Incubator Seminar. I was so excited by it I decided to attend. Stu and I became friends, and through him I met Stephen Pierce, David Frey, Alex Mandossian, Jeff Walker and many others. Now Stu not only is a big-shot Internet Marketer but is now working with his wife Amy to change the world. Bravo!

Mike Filsaime . I met Mike before he was “famous”. We had a conversation outside the seminar room in Denver where Mike told me the story of this new product he was creating called “Butterfly Marketing”. We have remained friends over the years, and Mike recently had me work on the “7 Figure Code” launch with him (which was a blast).

Tom Beal. Tom and I were in a Mastermind Group together for a while, and when we met through that group I only had a vague idea that he worked with Mike Filsaime. Tom and I have laughed together, hung out in the back of many a seminar room, and worked together on a few projects. I count him as both a friend and a great marketing mind.

Joel Comm. Joel and I knew each other a while before we ever did any work together. Joel has been a true friend, and has done a lot to help me as a person and on a business level. Joel got me my publishing deal, invited me to be a guest expert on The Next Internet Millionaire, hired me to write copy, and has been a true supporter.

Andy Jenkins. You know him as the StomperNet guy – and so do I. I’ve written some copy for the Stomper guys (Andy and Brad Fallon). Andy has been encouraging, enthusiastic, and promoted me in places where it counted.

Rich Schefren. Controversial, smart, challenging, and able to wear you down. And that was just my first dinner with Rich! Rich is not only a client, he’s one of the people I’ve learned some of my most valuable business lessons from.

Brian Johnson. You may know him as Schefren’s right-hand guy. I know him as a trustworthy friend and tireless supporter. He’s also a guy who will be there to get the job done, even when other people have gone home.

Ryan Healy, Ben Settle, John Angel and Daniel Levis are all part of a secret mastermind group I belong to. The weird thing is we’re all copywriters. And it’s one of the most profitable and enjoyable groups I’m a member of. This group has been referred to as “The Five Horsemen of the Copywriting Apocalypse”.

Jeanette Cates. She’s organized, she’s diligent, and she’s one of the best teachers I’ve ever met. She’s also fun to hang around with.

Dave Bernstein. One of the first products I ever created, I created with Dave. He’s absolutely nuts about all things audio. And he is smart enough to live where it’s warm all year.

George Callens. George works with Armand to run a $25 million dollar a year company and makes it looks easy. He’s on top of things, he’s in charge, and he’s one of the most stunningly competent people I know. George has helped me sort through some important challenges in my business.

Chris & Jim Howard. I’ve been friends with Jim & Chris just about as long as anyone in this business. They are a continuous inspiration, and “go to” people when I need help or advice.

Dr Mike Woo-Ming. He’s a friend, he’s a client, and he’s an International Man of Mystery.Remember that time you rented that house in Vegas and we all hung out there? That was awesome.

Howie Schwartz. One of the smartest and funniest people I have ever met and someone I am proud to know and call friend.

Yanik Silver. Brilliant marketer, tireless entrepreneur, and peerless promoter. I love the Underground Seminar, and his YSS is brilliant. I’m also inspired by what he’s been doing with the Maverick Brand.

Dan Kennedy. What can I say about Dan that hasn’t been said? I think he mostly invented the info-product/coaching business. He’s a writer’s writer. He lives the life he chose to live. And he seems to be a true genius when it comes to this stuff.

Jason Moffatt. Jason and I are probably about a much alike as East and West – but I count him as a friend, a keen marketing mind, and one of the very best salesmen I have ever met.

Tracy Childers. Tracy and I have held a few late-night brainstorming sessions involving large quantities of what another friend of mine calls “barley pop”. Every time I talk to him, I get about two dozen new ideas. And Tracy is inspiring in his ability to get products created, and his integrity and kindness.

Marlon Sanders. The first marketing product I ever bought was “The Amazing Formula”. It blew me away. Since then I’ve had a chance to get to know Marlon as one of the funniest, most intelligent, and most interesting people I know. Plus, have you seen this guy’s hats?

David Frey. He’s the “gentle giant” of Internet Marketing, He’s been an encourager, a good teacher, and someone I’ve felt inspired by since we first met at Stu McLaren’s Idea Incubator.

Ken McArthur. One of my favorite clients, Ken has been another ardent supporter of mine. He’s someone who is universally loved by everyone who knows him. And he invited me to speak in Orlando in February (Disney, here I come).

Clayton Makepeace. One of my copywriting “heroes”, Clayton is one sharp guy. And Clayton is the guy about whom I have the strangest “how we met” story of all. Sorry, I’m not telling. Not today, anyway.

Mary Mazzullo. She took the pictures that make me look good. Of course, that ‘s what she does. She also got me into the mysterious “Club 33”. And she’s a true friend.

Bob Bly. The copywriter’s copywriter, a scholar, and a gentleman. Bob really got me started down this road, and one of the highlights of my career was being quoted on the cover of “Secrets of a Freelance Writer”.

Mari Smith. First she was my student (in copywriting) and now she is my teacher (in Social Media Marketing). Thanks Mari!

Seth Godin. Some of the most intense learning I ever did, I did at Seth’s office. Thanks Seth!

This post grew as I was writing it.

The truth is, there are so many people I should thank I probably could never write it all down. So please, if you don’t see your name here, don’t take it personally. I love and appreciate you — and if you know me at all, I hope you know that’s true.

Bear with me, I have a couple more acknowledgments: my business could not exist without the support of my family (both near and far).

My wife and son are the two most important people on earth to me. I love you both with complete and reckless abandon.

Finally, and most importantly, I would be nothing if not for the love and grace of Jesus Christ. Every good thing I have (or ever will have) comes from Him.

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“Dumbing Down” Gets More Sales: 21 Small Business Profit Boosters (#13)

Have you ever read a website and it just seemed to “stiff” or “formal” to you?

Or you felt like they were talking over your head, using a lot of buzzwords and lingo you didn’t understand?

Me too.

That leads to this little tip that will REALLY help your copy make more sales (or generate more leads, or whatever you need it to do)…

Keep it simple! Yes, even “dumb it down”.

Copy should read like conversation; it should flow naturally and be easy to listen to (or read).

By the way, this does not mean your readers are “dumb” (they’re not). It means they are busy and distracted: simplifying your copy respects your reader’s time.

Using big words and jargon might sound impressive, but it won’t get you sales. Which would you prefer?

Use strong, punchy words. Write simply and clearly.

Read Strunk & White’s Elements of Style – and follow its advice.

Avoid jargon.

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