If you’re a freelancer or service professional, you know the pain of the “problem client”. Once they are “inside your gates”, they cause nothing but trouble.
They complain about everything from the font size in the PDF you gave them, to the claim that you didn’t give enough detail in the product, or that you have too much information in the product. They pester you with the most requests, that go beyond the scope of what they paid for. They threaten you.
You’ve been there, surely. You’ve said to yourself, “Oh, great. He’s one of those. A problem client.” [Read more…]