Why?

To put it simply: nothing of great benefit to anyone was ever created as a result of thinking smaller.

“Bigger” may refer to a simple matter of scale in terms of dollars (as in revenue & profits). It may also refer to something even more grand…

Bigger ideas with more leverage. Bigger ways to benefit more people. Bigger opportunities for others (not just for your self or your company). Bigger projects that extend beyond your own lifetime, abilities, talents or resources.

Yes, I’m talking about the life of your business – and also about the business of life.

What do I mean specifically? How am I myself thinking bigger? Here are some of the projects/ideas/intentions on my own drawing board now:

• Growing my own company beyond my “virtual team” and myself.
• Working with larger businesses to leverage my marketing methods for their greater benefit and profit — and my own.
• Creating a way for smaller companies and individuals, who in the past could not afford to work with me, access to my advice and thinking. Making it affordable without draining my time, energy and resources.
• Offering “done for you” services on a wide, duplicable scale.
• Ramping up my bi-weekly podcast to a weekly; perhaps even expansion back to my old roots by placing the show on radio stations.
• Developing training systems for small businesses and entrepreneurs that can be facilitated by certified, territory-specific representatives.

That’s just a smattering of what I’m cooking in the back kitchen at Ray Edwards International, Inc.

The most important thing about all this is not what bigger plans I’m making, it’s about the reasons why.

That’s the real “big thinking”. Some of my reasons why:

• Making the highest and best use of the talents, skills and opportunities God has given me.
• Breaking the spirit of poverty, lack and insufficiency that plagues America (and especially the American church).
• Enabling people to enjoy the freedom that comes from a pursuit of personal wealth based on passion and purpose.
• Creating a business that makes as many other people wealthy as I possibly can.
• Creating a legacy that will last across generations.
• Writing books that my great-grandchildren can read and thus know something about the heart of their great-grandfather (and for the record, I don’t even have grandchildren yet.. let alone great-grandchildren – I’m thinking 100 years into the future!).

Those are reasons that fuel my fire, inspire me, and give me reasons for doing things that mere material gain could never do.

I believe this kind of thinking is the right – the responsibility – of every breathing person.

So how about it? Are you willing to join me in thinking bigger? If so, I’d love to hear how you plan to do it – so lay some wisdom on me in the comments here.

The Point: To get a surge in business, pick one of the 3 ways and do it with intense focus for 7 days.

3 Ways To Grow Your Business:

1. Get new customers.
2. Get your customers to pay more per purchase.
3. Get your customers to buy more frequently.

Click for the Podcast Audio:

Click Here

Fear and paranoia, with a healthy dose of spam, has made it harder to get people to opt-in. At one time, it was so easy. All you had to do was add a form that said, “Sign up here to get e-mails”, and the world would flock to your site.

People would opt-in like crazy! E-mails, e-newsletters — everything was so new and exciting. My, how things have changed. Today, we are deluged with e-mails. People are constantly changing e-mail addresses. People have multiple e-mail addresses – heck, some people even have a fake e-mail address that they never check, just to deal with all the spam.

Cutting through the clutter is a challenge. How can you make sure you are getting real opt-ins from people who will actually read the e-mails you send out?

Well, yes. There are ways to increase your opt-in conversions. These simple tactics don’t take a lot of work, but they are very effective.

Try these three tactics to boost your opt-ins:

Make a stronger offer. We all know you have to give an ethical bribe to get people to opt-in – a special report, an audio, a video, a piece of software. If you just say, “Sign up to get my newsletter”, to the average reader that means, “Sign up so I can spam you.” You need to be more creative. Work harder to create a better premium to offer your subscribers. If you’re offering a special report, it better be a killer special report, and not the same old crap that everybody else is offering. You need to come up with a unique angle, it needs to be well-written. Same is true of audio, video or software – it needs to be well-done, it needs to be unique – something obtainable only through you, and it needs to address a need that is in line with the desires of your readers.

Use a bigger, “responsive” HTML button. Go to my website: www.RayEdwardsCopy.com and look at the button on the subscription form on my squeeze page. Notice that it’s larger than most buttons you see on subscription forms. Notice also, that when you hover your cursor over the button, the background changes color from red to green. That is a subtle, psychological hint that takes people from “Stop” to “Go!” Yeah, that’s a little sillybut, in my experience, it increases conversions. I can verify this through some colleagues of mine: Michel Fortin, Eric Graham – The Conversion Doctor and Armand Morin, as well. My recommendation is that you try this kind of button, too.

Keep distractions off your opt-in pages. Take another look at my opt-in page. Do you see how clean it looks? There are no distractions to take attention away from the opt-in option. Of course, there are legal disclaimers at the bottom (right where I need them), but they are very subtle. And when you click on them, those legal notices open in small pop-up windows – after all, I want them on this page, not heading off in another direction.

While these suggestions seem very simplistic, they really work. Try them for yourself, and watch your opt-in rates soar!

And there is also a very big downside in taking the “maintenance free” approach to building a business online. The downside is: it’s possible to set up a website that is hands-free… and that makes very little money. Hmmm…

The meaning in this seems to be: the income you derive from a website is in direct proportion to the value you put into it.

Said more plainly: if you build crappy websites, expect crappy results.

There’s a great post about how zero maintenance can mean zero money over at Self Made Minds. Worth reading.

Wondering how to get started writing your copy?

I’ve found that I get much better results if I use some “jump starters”.

They keep me focused, and get me started on the right track with a copy project.

Here are 3 “tricks” I use…

Maybe they’ll work for you, too:

1. Write the benefit bullets. Don’t worry about writing body copy just yet. Just start banging out all the benefits of owning the product. This will be more extensive list than the one in the order box (which is our next “jump-starter”).
2. Write the order box copy. This is the part of the copy where you clearly spell out the price of your offer, and the bullet points of all the main benefits of owning the product. Select the MAIN benefits (the one with the most “persuasion power” for the order box.
3. Write 10 possible headlines for your copy. Don’t worry if they’re not “good enough”. You can even use some of the bullets you’ve written as starting points. Use a headline “swipe file” to spark ideas. Just get 10 headlines written.

Once you’ve finished the 3 “jump-starters” above, you will have written quite a bit of copy. It will be focused on the benefits of owning the product. You’ll be off to a good start on your copy project.

“I just don’t think I can make a living online,” said Jack.

I was on the phone with Jack because he’s one of my subscribers. He sent me an email saying his back was to the wall.

He had been trying and trying to make this “online business thing” work, and had spent thousands of dollars over the last year or so.

He had only made about $200 to show for all his efforts.

Jack was ready to give up.

“Jack,” I said, “if you’re willing to listen, I think I can help.”

“I’m ready to try anything,” he said.

I smiled.

“And that is your first problem,” I answered…

Which leads me to the reason for writing this article.

Maybe you’re not in Jack’s situation. Maybe you’re not desperate.

But I know that a lot of people are asking the same questions as Jack. Among those questions:

• Can I really make a living online and quit my day job?
• If I put in all this effort and work, will I make money?
• Am I being ripped off by people who sell me all this “make money” stuff on the Internet?
• Are there secrets being held back that I don’t know about?

My best answer is the same one I gave to Jack (not his real name, by the way): yes, you can make a living online…and yes, you are probably wasting some money right now.

The good news is, if you’d start taking the right actions, you could turn it all around in just a day or two.

Here’s what I mean:

Most people struggling to build an online business are too busy buying the latest “system” or “course” or “software” or “service”…too busy BUYING stuff to ever MAKE any money.

For these people, their primary online “business” activity consists of evaluating their next purchase!

Think about it.

How much time do you spend reading salesletters, or reviews of products, courses, and seminars?

How much time do you spend reading and posting in online forums, discussing the merits of this or that new program?

And once you buy that new “thing” – whatever it is – how far do you get with it?

Do you have any big courses sitting on a shelf that you haven’t finished yet? Haven’t watched all the DVDs or listened to all the audios?

Have you any courses that you DID watch all the stuff, and got all excited by it…but didn’t follow through with all the STEPS?

Be honest.

It’s just you and me here.

My guess is that this line of thinking leaves you a bit uncomfortable.

Don’t worry – I think we’re all at least a little bit “guilty” of this syndrome.

But there is a solution – and I’m going to offer you three steps that may help you finally get your business “off the ground”.

The same three suggestions I offered to Jack.

Action Step 1: Set an Achievable Short-Term Goal

We spend too much time trying to figure out how to achieve some huge goal, like “make $10,000 a month”.

Set a more achievable, short-range goal.

For instance, why not just shoot for $500?

Once you make $500 online, you can work on increasing it, right?

The power in this is simple: once you MAKE that $500, you have a lot more BELIEF that you can do it again…and again…and again.

And there is REAL power in that belief.

And if $500 seems out of reach for you, then just set a goal you CAN believe in. Even if it’s only $100.

On the other hand, there are those reading this letter who are already making $10,000 or $20,000 per month…you’ll need a bigger goal, but the principle is the same no matter where you are.

Action Step 2: Pick a Tactic For Achieving That Goal

Notice I didn’t say pick a “Strategy”.

That’s because if you’re struggling to get your business off the ground, “Strategy” may be too big for you to tackle right now.

What you need is one effective “tactic”: a specific set of actions you can take to achieve your objective.

For instance, if you want to build a list of subscribers, one tactic to use is: post in forums to drive traffic to your “squeeze page” (a forced opt-in page used to get subscribers). Make your posts helpful and informative, and put the link to your “squeeze page” in the signature block.

If you work at the above tactic diligently, you WILL start seeing subsribers signing up for your list within a few short days.

There are many other tactics you might choose, I only offer this one as an example.

There a lots of tactics that do in fact work.

Your problem is likely not a lack of good ideas for tactics. It’s that you have too many good ideas and can’t focus on any one of them! Which leads us to…

Action Step 3: Stick With It Until You Achieve The Goal

Too often, I see people get started with a tactic they’re excited about – only to watch them give up on it too early.

Stay with your tactic.

Notice what works.

Notice what doesn’t.

Adjust your approach accordingly – but stick it out until you’ve made your $500 (or whatever your goal was).

Until that time, keep blinders on.

Ignore all the other offers, emails, and attractive “tactics of the week” that come along.

Just focus on YOUR chosen tactic until you have that $500!

And Then What Do You Do?

Once you’ve achieved your goal, you’ll be faced with a decision: what do you do next?

Do you keep at it, employ the same tactic for the next $500? Maybe.

That choice will be up to you, and is beyond the scope of this article.

But keep this in mind: what you will have learned from this exercise is vital.

You will have proven to yourself that:

1. You can make money with your online business.
2. You can achieve a goal you set for yourself.
3. And you know at least one tactic for doing it.

Don’t you think the next step will seem just a little bit easier now?

I hope that if you, like Jack, have been wondering whether you can “really” make it in your online business, you will take this message to heart and at least give my suggestions a shot.

And if you do, I hope you’ll let me know about your success story!

It doesn’t have to take long. In fact, it can be done in as little as one weekend.

Have a great weekend.

A “squeeze page” is one that forces your site visitors to give you their name and email address in exchange for some kind of bribe… an audio training, a special report, or piece of software.

Making a free offer to your site visitors in exchange for their name and e-mail address is a great way to grow your e-mail list, but it has to be done carefully so that you don’t also drive away potential customers.

Here are some things to think about…

You know it’s important to grow your e-mail list. The bigger the list, the more people will see your offers, and the more money you will make.

The challenge in today’s internet marketing world is it’s harder than ever to convince people to opt in. A squeeze page is probably the best list building tool available, but you must be careful. Using a squeeze page the wrong way can hurt your business more than it helps.

It’s best to use a squeeze page on a site that is built to sell one product. For example, if you have a site that features a sales letter selling a particular product or service, placing a squeeze page in front of the information about that product or service is a good idea. This keeps readers from being distracted; it sifts and sorts potential buyers by level of seriousness; and it gives you a list of interested parties that you can go back and market to repeatedly.

One of the biggest mistakes I see being made online is putting a squeeze page in front of the wrong kinds of sites.

Don’t put a squeeze page in front of your portal site, your branding site, or your blog. Putting a squeeze page in front of those kinds of sites does not make sense. Those sites have a very different purpose than sites that are intended to sell one targeted product or promotion.

Remember that your squeeze page is a gate.

It keeps people out of your website and it can potentially scare off your customers.

If you have a strong enough offer, a video, an audio, or special report, you may be able to get people to opt in and build a very targeted list using a squeeze page.

The growing problems of spam, viruses and spyware have made people more reluctant than ever to give up their name and e-mail address.

Squeeze pages can definitely build your list fast. These pages are a powerful tool that I recommend to all of my clients; just be sure to use them in the appropriate situation.

What do you think? Are squeeze pages more or less effective than they once were? Post your comments below.

Where is this money – and how do you get it?

Most businesses have many hidden opportunities for discovering “windfall profits” – but I want to focus on just one of those opportunities in this article.

That “opportunity pocket” is: marketing and advertising.

In my experience, almost every business – whether it be retail, service, professional practice, or “business to business” in its nature – is unconsciously letting profits slip away.

Your biggest opportunity most likely lies hidden inside your underperforming sales copy (copy that isn’t selling as many units/contracts/ memberships as it potentially could be).

If you want to make more sales without spending a single dime in additional ad costs, this article might be the most important document you read this year…

Make Piles of Money With “Upside Leverage”

“Upside Leverage” is a concept I learned from marketing genius Jay Abraham.

We all know what leverage is: using other people’s money to build your business, or other people’s efforts (through delegation, for instance) to increase your own productivity.

“Leverage” involves using one asset (the lever) to increase the value or power of another. The only problem with using “leverage” is the potential downside: if you use financial leverage to borrow money for a business project, the project could possibly fail, and you would be forced to pay back the money. If you use the leverage of delegation in order to make yourself more productive, there’s a chance the person you’re relying on might let you down.

“Upside” leverage is leverage that involves little or no potential downside.

It’s my belief that underperforming sales copy is the most potentially profitable of all forms of “upside leverage”.

Please read that sentence again, because it’s too easy to let the profound meaning it contains slip past you:

Underperforming sales copy is the most potentially profitable of all forms of “upside leverage”.

Think of it this way: any ad or promotion costs the same whether it performs well or not, right? If you spend $100 on an ad, and you get $500 in business as a result, you made a 5-1 return on your investment. That’s a good return. You did what you set out to do, you made a profit.

But… what if you could take that same ad, and change it in some way that made it 10 times more effective?

What if now it returned $5,000?

You spent the same $100 for the ad… but you got back $5,000.

Instead of a 5-1 return, now you’re getting 50-1! That, my marketing friend, is “upside leverage”!

Change Your Copy, Change Your Income

There is so much bad copy on the web, it’s almost laughably easy to be better than most of your competitors.

Why is that?

I believe there are a number of reasons, but here are a few of the common ones:

1. Some people just don’t realize their copy is bad. They wrote it themselves, or their brother or their niece wrote it. They think it’s wonderful – but in reality it stinks like a dead skunk.

2. Others don’t realize how important their sales copy is. This is a naive belief, and it astounds me that so many people hold it – but they do. Some people seem to think that as long at the copy has “just the facts”, that’ll be good enough. It never is.

3. Some people are just cheap. They spend hundreds of thousands of dollars to start a business, buy furniture, hire staff, provide benefits, etc., but when it comes to the one piece of communication that might actually cause someone to buy from them – they don’t want to pay for it. They “delegate” this crucial task. Big mistake.

Are you making any of these mistakes? If you are, this is your wake-up call.

Take advantage of the potential “upside leverage” that exists in every ad or promotion. Make sure you ads are performing – that they are making you sales every day. And that they are making you more sales this week than they did last week, etc.

You do this through constant improvement and testing/tracking.

You also do it by either hiring a copywriter, or investing in educational materials that will teach you how to write your own copy. Either one can work – it’s up to you. If you love to write, and you think you have a knack for it, then by all means get a good home-study course on copywriting and do it yourself.

Don’t put it off – do it right now. Otherwise, you’re throwing money away that rightfully belongs to you.

A list of prospects and buyers that you can use as a foundation for your online business.

It’s harder than ever to build e-mail lists online, as customers are more reluctant to opt in for free e-zines (or other mailing lists) than ever before.

What’s the best way to build an e-mail list? Rest assured, e-mail marketing is just as important now as it ever has been, and perhaps even moreso. So what do you do? My advice is to use offline marketing to build your online e-mail list. This is a tactic that is seldom employed by online marketers, and yet it is the most powerful way to build an e-mail list I know of. Why is this? Because people who move from an offline promotion to an online mailing list make up the most responsive e-mail list you will ever have.

Here are three ways you can use offline media to build your online mailing list.:

Radio

Radio is an overlooked but inexpensive and effective medium for building an online e-mail list. If you’re going to use radio, make sure your radio ad is a direct response style. The key to this kind of ad is that it simply directs people to a landing page (or squeeze page) that offers them something for free in return for their name and e-mail address. Even though the squeeze page technique is harder to implement in today’s online marketing world, with the people who move offline to online response rates are stellar.

Direct Mail

Using postcards, you can build an e-mail list very quickly using inexpensive direct mail promotions. Make sure that you buy quality, targeted lists to mail to. Also make sure that the copy you used in your direct mail is targeted, effective, and powerful.

Outdoor Advertising

If you can squeeze your opt in message into seven words or less, including the domain name, consider using outdoor advertising. Billboard companies frequently make killer, bargain-basement deals to fill up unused billboard space each month. Negotiate your deal toward the end of the month, and let them know that they are competing with other media for your business, and you should be able to get the best available rate.

Use these offline methods to build your online list and watch response rates rise.

Or you felt like they were talking over your head, using a lot of buzzwords and lingo you didn’t understand?

Me too.

That leads to this little tip that will REALLY help your copy make more sales (or generate more leads, or whatever you need it to do)…

Keep it simple! Yes, even “dumb it down”.

Copy should read like conversation; it should flow naturally and be easy to listen to (or read).

By the way, this does not mean your readers are “dumb” (they’re not). It means they are busy and distracted: simplifying your copy respects your reader’s time.

Using big words and jargon might sound impressive, but it won’t get you sales. Which would you prefer?

Use strong, punchy words. Write simply and clearly.

Read Strunk & White’s Elements of Style – and follow its advice.

Avoid jargon.

There are only a few simple things you need to get started making money with your own internet-based business.

It’s not complicated, really.

Let me break it down for you. I’ll tell you the basic items you need, and Google can tell you the rest (just search for information on the areas where your knowledge is weak or incomplete). Here’s what you need:

1. A Product. Obviously, you need something to sell. This could be software, or items you sell on eBay, or a service, or an information product. People get hung up on how to come up with a product — and the truth is that products are the easiest thing in the world to get. It’s taking action that’s tough.

2. A Domain Name. This seems obvious, but you need a name for your business. You can get one at http://NewHostingPlan.com.

3. A Web Page. I say “page” instead of “site” because a “site” seems complicated. A “page” seems easy, doesn’t it? You can get one through http://NewHostingPlan.com.

4. Web Page Software. You need to build a page with content on it. You can do it yourself with free software from http://nvu.com, or you can use a paid product like Dreamweaver (which is available at http://www.adobe.com/products/dreamweaver/). If you don’t want to do it you can get a designer at http://sitepoint.com.

5. Graphics. You need a logo and a “look and feel” for your products or services. Again, you can use free software (like that at http://www.gimp.org) or you can buy something like Photoshop (at http://www.adobe.com/products/photoshop/compare/). Or you can get someone to do it for you at http://sitepoint.com.

6. Autoresponder Account. This is an account that allows you to build a mailing list so that you can mail to your customers or prospects. It can also do this for you on an automated sequential basis, so once someone signs up they get an email from you on a regular basis (automatically). The service I use and recommend is http://RaysAutoResponder.com.

7. Shopping Cart Software. You need to be able to take payments somehow, right? My advice is to get a nice, proven, all-in-one solution. I use http://newmarketingautomation.com.

Now, each of these are somewhat complex discussions that we could probably spend a one-hour teleseminar talking about each of them. Do a quick search on Google – there are plenty of online resources that will teach you more about each of these subjects.

You now know the basic building blocks needed to build your online business.

Can you spend years learning to master it all? Yes. But is it simple enough to get the basics in just a few minutes (as you just did)? Yes.

Don’t let yourself get overwhelmed. Just remember these basics, figure out which pieces you already have… and figure out what the next logical step might be. Then just do it!

“And how about Taguchi testing – do I have to use that, too? What about multivariate testing?” The questions go on and on in this often-confusing subject!

Now for the good news: split-testing is easy! By using simple, yet sophisticated, split-testing techniques, you can increase your conversions and gain more business.

Today’s resource is for you if you want an easy way to test your copy. By using Website Optimizer, you can easily test your writing. No, I’m not making bunches of money by recommending it – you can’t buy this software, so there’s no affiliate link here. But you can have it free, and it’s all courtesy of Uncle Google.

This is truly wonderful software. While it is very sophisticated, it is also easy to use. With all these features, you would expect to pay hundreds, even thousands of dollars. Not only can you use it to perform split-testing, it even does simple multivariate testing too.

While doing a traditional “split-test” means you test one element at a time, with multivariate testing you can do so much more. Test everything all at once, from your headlines and sub-heads to your background and graphic elements! The statistically-reliable testing offered by this program can help you sell more of whatever you sell by increasing your conversions.

Google has great tutorials right on their website to teach you how to use it, so I won’t spend a lot of time explaining that. Just read and watch the tutorials.

Here’s the easiest way I know of to start testing, and it will take you one hour or less to get started:

1. Get a Google account. Use this link to set it up.
2. Set up your first test. Follow the step-by-step instructions in Website Optimizer.
3. Start your test. Just click and let Google do all the work. The software can test all your copy, headlines, and so on, advising you which version will convert the most sales for your business.

It couldn’t be easier, and you sure can’t beat the price!

Check out Website Optimizer today. It’s the best way I know to get started split-testing.

A chain is only as strong as its weakest link.

One way to get quick sales boost is: find the weak or broken links in your sales process and strengthen or repair them. And almost every website has at least a few week or broken links. I’m not just talking about hyperlinks, here… I’m talking about any crucial part of the sales process. Here are some examples of things you might want to do:

Fix Broken Links. The most obvious example is actual broken links. These are frustrating at best for your visitors, and for many it will kill the sale instantly (“if they can’t get their links fixed, what must their product be like?”).

Remove Inconsistencies. Even seemingly small inconsistencies send a subconscious signal to your prospects that all is not right. Some specifics to look for: different typefaces or look & feel on your pages; lack of consistent layout from one section of your site to the next; jarring differences between your major sales pages (opt-in page, salesletter page, order page, thank you page). Get fanatical about consistency.

Remove “Mind Stoppers”. Some things just cause us to “stop our mind” when reading a website. For example, strange or unnatural wording can cause us to stop in the flow of reading and ask “What? Huh?” Even though these “Mind Stoppers” may only cause a pause of 1 or 2 seconds, they interrupt the flow of your sales message. Avoid “Mind Stoppers” at all costs. The best way to find them: read your copy aloud, to another human being, in a natural tone and at an easy pace. Then have them read it aloud back to you. In each case, mark any section that causes you to pause or stumble. Re-write those sections and remove the “Mind Stoppers”.

When you forge stronger links in your “Sales Chain”, you’ll increase the results. And that means more sales and profits for you and your small business.

And how to fix it.

Here’s what you need to know:

1. Visitors: how many people show up to your website each month? You can track these easily in your web hosting account, or you can use a service like Google Analytics.

2. Optins: How many of your unique visitors join your optin email list? In other words, how many of them raise their hand saying, “yes, you have my permission to market to me via email”? If this number is not at least 25% of your Unique Visitors, you have a problem with your opt-in conversion process. You need a more compelling “ethical bribe” to get the opt-in… or better copy describing that bribe… or a more effective page design… or to add/delete/alter some of the elements on the opt-in page (more on opt-in pages in a future post).

3. Order Page Conversions: Between your opt-in page and your Order Page is your “sales page”. That’s the page where your sales letter lives. This sales page has one job and one job only: to persuade the reader to click the order button (which takes them to the Order Page). When that happens, we have an “Order Page Conversion”. 10% of your total Unique Visitors is the bare minimum conversion you’re looking for. I have written sales pages that convert at 30% or more. That’s not as unusual as you may think. If you’re not getting at least a 10% conversion to the Order Page… your sales letter needs work (could be the copy… could be the design… could be the offer… but something is not working!).

4. Sales Conversions: When someone actually fills out the order form on the Order Page, and clicks the button completing their credit card transaction… that is an actual Sales Conversion. It’s different from the Order Page conversion; there is always a certain level of “abandonment” from the Order Page. Some people put their credit card information in wrong; others receive a decline notice; and some, remaining unconvinced and perhaps merely curious as to what Order Page looked like, simply abandon their purchase and click away. So your third conversion is from the Order Page to the Thank You or Download Page… and this is your actual Sales Conversion. If that Sales conversion is below 5% of your total unique visitors, examine your Order Page for possible bottlenecks (is the order form easy to understand? Does it work? Does it look like the rest of your site or totally alien? Could you add something that might increase conversion, like a testimonial, or audio, or video? Could you take something away, like too much copy or garish graphics?).

Market by the numbers – these four simple ones – and watch your results improve.

Our year is marked by signposts.

Dates on the calendar around which we plan our annual journey.

In the USA, some of the major calendar signposts include:

•    New Year’s Day
•    SuperBowl Sunday
•    Valentine’s Day
•    St. Patrick’s Day
•    Easter
•    Memorial Day
•    Mother’s Day
•    Father’s Day
•    Independence Day
•    Back to School
•    Labor Day
•    Halloween
•    Veteran’s Day
•    Thanksgiving
•    Christmas

There are many others, of course, and your list will vary depending on your cultural and religious background.

The point is, the major signposts are easy to identify. And easy to construct a marketing calendar around. What’s the point of that?

We copywriters talk a lot about “joining the conversation already taking place in the prospect’s mind” (a phrase borrowed from Robert Collier).

When you tie your marketing efforts to major mindset changing calendar dates, you go a long way toward “joining” that conversation.

John E. Kennedy identified the power of “reason why” copy: prospects are more likely to respond if you give them a reason why they should. They’re more likely to pay attention to your promotion if you give them a “reason why” you’re doing the promotion to begin with.

Retailers have done this so long (and with so little imagination) we’ve grown accustomed to it. (“The January White Sale”… “The Sweetheart Sale” for Valentine’s Day… “Saving the Green” sales for St. Patrick’s Day… etc.).

The good news for your online business is that all of these “old school” ideas work very well online. And if you can get a little more creative with them (for instance, having a “Click Your Treat” promotion around Halloween) they work even better.

The point is: give your prospects and customers a new reason to visit your website at least once per month.
Planning your promotional calendar becomes very easy when you adopt this model. The list above is not a bad start.

If you’re more ambitious, you can select from hundreds of “reasons why” at 2009 Holidays & Observances Calendar … and have a reason to do a promotion 52 times per year.

Need ideas about what sort of promotions to do? Borrow ideas from the businesses that have made an art form of this method: brick & morter retailers. Car dealers, big box stores, and grocery stores in particular will supply you with a rich “swipe file” of ideas.

Just visit your local library (yes, they still exist) and get the back issues of your local newspaper’s Sunday issues (it’ll have the most ads) for the last year. You’ll have 52 “mini-swipe files” to build your library of promotions from.

What do you suppose might happen to your sales and profits then?

For most companies this is a disaster.

Every contact with your prospects and customers is either an opportunity, or a problem. There is no in between.

Question: why do we leave these interactions to chance?

We all instinctively know there is usually a “best way” to answer the phone, greet a customer, run an interview, or deal with a customer service issue.

Yet we (and more frighteningly, our employees) do absolutely nothing to prepare for these interactions. What if you changed that?

Write a script for every interaction you can anticipate with your prospects and customers. This means you’ll have a script for:

• Answering the phone
• Greeting customers
• Conducting a client needs analysis interview
• Running a consultation
• Giving a presentation
• Dealing with customer complaints
• And every other interaction you can think of

Creating a script for each situation-and making sure your employees actually use the script-can make a world of difference for your company.

So get busy. Write your scripts. Know your lines.

And make sure your people know their lines too.

To get other people to do what we want them to do.

There is a tactic that gives almost magical powers of persuasion.

You can, quite simply, get practically anyone to do practically anything.

It’s so simple you’ll be tempted to shrug it off.

Don’t.

Here it is…

“Enter the conversation already taking place in your prospect’s mind.”

As far as I know, that idea originated with Robert Collier. It’s a simple principle, but not easy to do. So how do you do it?

Listen. Pay attention to what people say. Hang out in online forums. Track trends on twitter. Collect the words, phrases and ideas your market uses. Speak back to them in their own words.

Watch. Be conscious of what your store or website visitors actually do. What causes them to opt in? To opt out? To buy? To ask for a refund? Nothing teaches like behavior. People vote with their feet. Watch their feet.

Think. How can you solve their problems? How can you solve them quickly… easily… and with simplicity? Be the aspirin for their headache and abundance will be yours.

If you can do these things, your readers/visitors/ listeners will be nodding their heads, slapping the table top, and saying, “Yes! That’s exactly how I feel!”

And when that happens, Constant Reader, they will do anything you ask.

Because anything you ask will be in alignment with what they already desire.

That’s a deep well I just pushed you into. Follow it all the way down, and be rewarded with the cool fresh water of more sales, more often.

Create instant cash flow?

Sometimes the big answers are the obvious ones.

The ones that sit right in front of our faces.

Take for instance the time-honored retail practice of: having a sale.

I’ve written copy for (probably) thousands of sales, most of it while I was in the radio business.

I’ve seen many sales that worked very well… and many that failed miserably.

And I have identified some of the key common elements of successful sales. Successful sales:

1.    Have a reason for being. “After Thanksgiving Sale” works as a reason.. but telling the story of why you’re so thankful for your customers and how to you want to give them a substantial discount works better. And stories that are not tied to “traditional” sale days (Christmas, New Year’s Day, Back to School) work best.

2.    Offer true value. Either the price is enticing enough to motivate your customers to act..or you’ll need to add something that will motivate them (additional bonuses, etc.)

3.    Are time-bound. They have a definitive start and end date. The shorter and more immediate the better.

Coming up with a reason for your sale shouldn’t be tough. Just think about what your actual reasons are (beyond “I want to make more money”) and build on that story.

The best way to get your sale done – and putting money in your bank account – is to set a date in the immediate future and commit to it. Put a stake in the ground.

Let’s say you have an online business, and your sale is going to be a 3-day sale. You’ll want to send an email the day before (to grab a little attention and “get on the radar” of your customers), one each day of the sale (to drive mores sales), and one “thanks for your business” email the day after (provides a proof element and teaches your customers that when you say it will be over… it will be over).

If you do this, it will be like strapping a rocket to your profits. So… go have a sale!

Our next Profit Booster: Use This Power To Get Anyone To Do Anything

According to Wikipedia, “As a teenager, Fischer became famous as a chess prodigy. In 1972, he became the first, and so far the only, American to win the official World Chess Championship“.

When I was a teenager, I became infatuated with the game of chess largely because of Bobby Fischer.

One of the first things I learned was that it’s necessary to think many moves ahead if you stand a chance of winning the game. You must anticipate the consequences of your moves, and the consequences of your opponent’s potential moves.

This requires a lot of thinking. And so it is with your business.

What I’m going to encourage you to do is not too tough, though… I’m going to ask you to think only one move ahead.

By thinking one move ahead, I believe you can win the game of business. Here’s what I mean…

Think about your most successful competitor. I mean really think about them; go look at their website, examine the e-mails they’ve been sending out to their opt-in list, and analyze their promotions over the course of the past year.

I actually want you to be very specific about this. You’ll see why.

What is the next significant holiday coming up on the calendar? As I write this, it’s Thanksgiving in the United States. The next significant holiday for us is Christmas. Of course Christmas marketing has already begun in most industries, so for this exercise we need to jump to the next significant holiday (the reason will become apparent in just a moment).

The next significant holiday (after Christmas) is New Year’s Day. So while everyone else is thinking about how they’re going to market during the Christmas holiday, thinking one move ahead leads us to consider New Year’s Day.

Now look at those marketing materials from your competitor (in fact look at the marketing materials from all your significant competitors). What did they do to use New Year’s Day as a marketing angle last year?

Put on your thinking cap. Is there a way you can use, but modify and improve upon that idea this year?

The trick is that you have now done is thinking well in advance of New Year’s Day-while your competitors are still thinking about Christmas. This gives you the opportunity to get your promotional marketing materials into the hands of your prospects and customers long before your competitors do.

Now the fact is, the New Year’s Day holiday is actually bundled up (at least in the United States) in the triumvirate of holidays: Thanksgiving, Christmas, and New Year’s Day come as a three pack for us here.

So most companies already know what they’re going to be doing promotionally for the New Year’s Day holiday. But our little thought experiment has at least shown you how this process of “thinking one move ahead” works.

Now Think One More Move Ahead

It should be simple for you to see that the next significant holiday after New Year’s is in fact Valentine’s Day.

My suggestion for you is: start thinking about your Valentine’s Day promotion now.

Craft it carefully and strategically.

Put together superior marketing materials, copy, audio, video and what ever else you plan to use in your campaign. And launch that sucker on January 2. Your competitors won’t know what hit them.

And while they’re scrambling to figure out how to counteract your Valentine’s Day promotion, you’ll be busy assembling your promotion for St. Patrick’s Day… and Easter… and Mother’s Day.

Not Just For Holidays

You can apply the same principle to trends within your particular market segment.

Are most of your competitors only just now beginning to use audio on their webpages?

Or, are the people you compete with only just now discovering the power of blogs?

Time for you to think one move ahead: move onto video, video blogging, and social media. Establish a footprint long before your competitors do, and you will be nearly unassailable… all because you simply thought one move ahead.

And you don’t even have to be Bobby Fischer.

Tomorrow’s profit booster: Strap On The Profit Rocket.

In the United States, we’re celebrating Thanksgiving. In our tradition, this means expressing our gratitude for the bountiful harvest. It is a long-standing tradition, steeped in the mythology of the birth of our nation.

For many people, it is one of the very few times of the year they pause to truly reflect on what they’re thankful for.

In keeping with the idea of giving thanks, I’m about to suggest a simple strategy of thanks-giving that can also have a “boomerang effect”; by giving thanks, it’s possible to get thanks back in return. In the form of dollars in your bank account.

Which leads us to Tactic #2 in our 21-part series. Here’s the tactic…

Get out your trusty list of all past customers.

Even the ones who only spent a few dollars with you.

Now send each one of them a hand-written thank you note.

Yes, I said a hand-written thank you note.

Not one printed by computer, using a handwriting font.

Not a photocopied “hand-written” note. No, I’m suggesting you send each individual customer a short, quickly-written, perhaps even a little tough to read… hand written note. (HINT: I never said you personally had to write each one; just that it be written by a human hand.)

“But That Will Take Forever!”

I can already hear the protests that this is much too time-consuming.

I beg to differ.

Follow my reasoning: which has more impact on you… a computer printed note (which you can always detect, right?), or an obviously hand-written one?

My questions are a setup, of course. We all know that hand-written note is magnitudes more important and attention-getting to each of us.

How important do you think it is to create those emotions in your customers?

If you can reach a large number of your past customers, and grab a little piece of their attention, and make them feel a little special… do you think that’s likely to result in new or repeat business? Do you think it’s possible that they will recommend you to their friends and loved ones? Do you think it’s possible that when one of your competitors starts marketing aggressively to this customer, they’ll remember that handwritten note from you?

Now, if you simply stop with the thank-you note I don’t think your results are going to be very outstanding; although I do predict you’ll get some business if that’s all you ever do. But here comes the real power play…

How To Follow Up Your Thanks-giving Note With a Thanks-getting Note

The timing on this nextmaneuver is crucial.  If you wait too long, it won’t work nearly as well. Within two days of sending the thank you note, send a marketing communication.

My suggestion is this marketing communication be simple and to the point. It might say something like, “as an added thank you for being a loyal customer in the past, I’d like to make you aware of a special opportunity right now…”.

The keys to this tactic working  are:

1. The fact that the first note is genuinely handwritten.
2. The proximity (in time) of the second note to the first
3. The words “added thank you”. Because they evoke the memory of the thank you note.

Mess up one of those variables, and your results will diminish.

Is this groundbreaking?

Is it earth shattering?

No.

But it will work. The hand-written note will stand out from among all of the “fake” thank you notes your customers are getting from other businesses. Trust me. You’re going to be on a whole different level.

If you send a marketing communication within 48 hours of your customer receiving your hand-written note, your marketing communication will be at least seven times more effective than it would have been on its own.

Many of your past customers will thank you for your personal attention-and they’ll thank you in the form of new business.

Tomorrow’s profit booster: Bobby Fischer marketing.