Teddy Roosevelt Business Secrets

Comments By Ray Edwards | June 24, 2009

I’m reading a book about Teddy Roosevelt.

I wanted to share something with you I just read from President Roosevelt.

Stick with me, Hoss – it’s worth it.

If you’ve ever been falsely accused…

If you’ve ever had anyone spread lies or deceit about you…

Celebrate!

Vocal critics are sending you a signal…

Read more…

Weak Link In Your Selling Process?

Comments By Ray Edwards | June 12, 2009

(NOTE: This is an update of a previous post… enhanced with video. Please be sure and let me know what you think of this “multi-media” approach, okay? It’s quite a bit of work, and I’m happy to do it if you think it’s worthwhile.)

Get the Flash Player to see this player.

Every piece of your website is a link in the sales chain.

Each link leads to the next, and at the end of the chain is the sale – and profits for you and your business.

Of course, as we all know, any chain is only as strong as its weakest link.

One way to get quick sales boost is: find the weak or broken links in your sales process and strengthen or repair them. And almost every website has at least a few week or broken links. I’m not just talking about hyperlinks, here… I’m talking about any crucial part of the sales process.

No website is perfect – no website is ever optimized fully. There’s always room for improvement. In most websites I look at for clients, there are some basic fixes that can pay off in a big way.

Here are three examples of things you might want to do on your own website:

• Fix Broken Links. The most obvious example is actual broken links. These are frustrating at best for your visitors, and for many it will kill the sale instantly (“if they can’t get their links fixed, what must their product be like?”).
• Remove Inconsistencies. In the world of direct mail, there’s a proven response boost when the message on the outside of the envelope matches the message on the headline of the letter inside; the reason this is so is, we are wired to respond positively to consistency. We like getting what we expect. Even seemingly small inconsistencies send a subconscious signal to your prospects that all is not right. Some specifics to look for: different typefaces or look & feel on your pages; lack of consistent layout from one section of your site to the next; jarring differences between your major sales pages (opt-in page, salesletter page, order page, thank you page). Get fanatical about consistency.
• Remove “Mind Stoppers”. Some things just cause us to “stop our mind” when reading a website. For example, strange or unnatural wording can cause us to stop in the flow of reading and ask “What? Huh?” Even though these “Mind Stoppers” may only cause a pause of 1 or 2 seconds, they interrupt the flow of your sales message. Avoid “Mind Stoppers” at all costs. The best way to find them: read your copy aloud, to another human being, in a natural tone and at an easy pace. Then have them read it aloud back to you. In each case, mark any section that causes you to pause or stumble. Re-write those sections and remove the “Mind Stoppers”.

When you forge stronger links in your “Sales Chain”, you’ll increase your sales results. And that means more profits for you and your small business.

The Heart of Marketing

Comments By Ray Edwards | May 13, 2009

Funny story.

Back in my radio days, one of the shows I was in charge of was a morning radio team.

And this particular morning team had a regular feature where a couple of psychotherapists woud come on each week.

When I say a “couple”, I mean it. They were actually a COUPLE, and they were both actually THERAPISTS (can you imagine the dinner table conversations?).

Anyhow, I knew this couple only as characters on this particular morning show. “Judith and Jim” was how I knew them. And I knew only their voices.

Fast forward a few years later.

I had left the radio business, and was at an Internet Marketing seminar.

During one of the presentations, I noticed this couple sitting near the front, and I noticed  they were asking lots of questions. And their voices sounded familiar. And their names were… Judith and Jim.

We connected for the first time in person, and we’ve been friends ever since. (Okay, so it was “funny” as in “coincidence” and not funny as in “LOL”).

To continue my story…

Read more…

“I Dreamed a Dream” – The Amazing Susan Boyle

Comments By Ray Edwards | April 16, 2009

It had been a long day on the road, and last night I was wiped out. Tired. Exhausted.

So I was not thrilled when my wife called to me from our home office saying I just had to come watch this video on YouTube.

Yet, a few minutes later, I was watching it with tears in my eyes.

I decided I would write a post about the video today, only to find my colleague Clayton Makepeace beat me to the punch. Read Clayton Makepeace’s post on Susan Boyle here.

And watch the video for yourself by clicking here.

Is a 10% Sales Conversion Rate Good?

Comments By Ray Edwards | January 28, 2009

In the Internet Marketing world, a 10% conversion rate is often considered outstanding.

But is it?

Not really.

Online retailers do much better.

Check out Futurenow’s posting on “the top 10 converting websites for December 2008“.

Here are the top five:

1. ProFlowers 31.1%
2. LL Bean 25.7%
3. Amazon 23.7%
4. VitaCost 23.0%
5. Coldwater Creek 22.4%

Hmmm.

What do they know that you don’t? Something to think about.

If you’re not already getting at least 10% conversions, I suggest reading this site.

Profits Hidden In Your Business: 21 Small Business Profit Boosters (#15)

Comments By Ray Edwards | January 5, 2009

There is money hidden in your business. Money that you could be using. Money that, unless you do something about it, will slip through your fingers and vanish without a trace.

Where is this money – and how do you get it?

Most businesses have many hidden opportunities for discovering “windfall profits” – but I want to focus on just one of those opportunities in this article.

That “opportunity pocket” is: marketing and advertising.

In my experience, almost every business – whether it be retail, service, professional practice, or “business to business” in its nature – is unconsciously letting profits slip away.

Your biggest opportunity most likely lies hidden inside your underperforming sales copy (copy that isn’t selling as many units/contracts/ memberships as it potentially could be).

If you want to make more sales without spending a single dime in additional ad costs, this article might be the most important document you read this year…

Read more…

Does Your Copy “Show Up and Throw Up”?

Comments By Ray Edwards | January 27, 2008

There’s a phrased in the sales world: “show up and throw up”.

It means that as a salesperson, if you don’t take time to relate to your potential customer, to get to know them and their needs…

If you just jump right in and hit them with your cheesy, canned sales presentation right off the bat…

…it’s like saying “hi” by throwing up on their shoes.

Gross analogy, I know. But apt, yes?

Jeff Sexton wrote a great little piece on how to avoid this phenomena at GrokDotCom (and that site should definitely go into your RSS reader).

Check out their post on web copy that makes you sick.

Stu McLaren’s Pre-Wedding Video

Comments By Ray Edwards | October 5, 2007

My friend Stu McLaren is getting married today. He made this kooky video to explain his “fat lip” dilemna… and to explain why he’s having this sale.

He really is offering some discounts on his products that are just… well… crazy. But hey, don’t let that stop you from taking advantage of him.

First Get Their Attention

Comments By Ray Edwards | October 2, 2007

The Story: If your copy can’t cut through the clutter, you never be able to make the sale.

The Point: The reason the old formulae are less effective is: it’s harder to get people’s attention these days. Time to step up your game.

The Resource: Attention Age Doctrine

3 Keys To Grabbing Their Attention:

1. Change Their State.
2. Stop Their Inner Chatter.
3. Appeal To Their Greed, Lust, Or Moving-Away Values.

Click for the Podcast Audio:

Click Here

Hemingway On Copywriting

Comments By Ray Edwards | October 1, 2007

The Story: Follow Ernest Hemingway’s Four Simple Rules to improve your copywriting (or any writing, for that matter).

The Point: The more effusive and melodious your prose, the greater the certitude you will obfuscate the concept you are laboriously attempting to elucidate; eschew obfuscation.

The Resource: The Elements of Style

Hemingway’s Rules:

1. Use short sentences.
2. Use short first paragraphs.
3. Use vigorous language.
4. Be positive, not negative.

Note: I have written about Papa’s rules in the past. This time I decided to do a little research before doing the podcast, and found different versions. So who is right? I don’t know. My favorite version, though is at Brian Clark’s Copyblogger site.

Click for the Podcast Audio:

Click Here