“Ray, what do I sell online? How do I decide?” This is a question I am asked often, and my answer to this question is in two parts. First is an answer appropriate if you’re already selling something online and the second part is the answer for those who haven’t yet decided what product or service you’re going to sell.
Let’s start with the first situation. You’re already selling something — a product or service –online. If you want to re-energize your business you simple find a new product line or service to offer your existing customers. Survey those existing customers and ask them what their needs are. You can use a service like the Ask Database to take this survey. Ask Database is a very simple way to survey your customers and it also offers some sophisticated data analysis tools. Another option is SurveyMonkey, which is not as sophisticated but is easier for beginners to use.
So when you’re surveying your present customers, what exactly do you ask them? You might want to start with something simple. First determine what your category is. If you have an existing business that sells dog training materials for instance you might do a simple survey where you ask your customers, what’s your biggest problem when it comes to dog training? I didn’t invent this method — I have to give credit to Alex Mandossian, who teaches this in his Teleseminar Secrets course.
Now… what if you’re not already selling something online and you’re trying to determine what your product or service is going to be? The answer is remarkably similar. In this case you also want to do a survey, but this time you’re going to survey yourself, your colleagues, friends and associates.
What are you looking for? You’re looking for things that you’re both good at and passionate about. If you can find that combination, you’ll have a much clearer idea of what you should be marketing. Here’s the exercise…
Sit down with two clean sheets of paper and ask yourself this question.: “What am I good at?”
Make a list. Your list might include things like
- Graphic design
- Connecting with people
Don’t make any judgments about which of these things might be marketable. That will come later. For now, just write down a long list of things you’re good at – even the little things, like organizing your daily tasks, keeping your home or office in order, or even playing video game!
On the second sheet of paper, answer this question: “What am I passionate about?”
This list may surprise you. You may have written down that you’re good at keeping your checkbook up to date – but now you may write down that you hate accounting! Don’t worry about it. Just keep writing.
Make this second list as long as you can… then compare the two and see if there are any items that show up on both lists. You want to pay attention because these may be potential areas where you want to focus your efforts.
Now I want you to ask your colleagues, friends and associates a similar question. Ask them to tell you what you’re good at. Don’t prejudice their answers; just get their initial first impressions of what they think you’re good at. Then compile those answers and again go back to your other lists. The things that show up on all the lists will give you some big clues of what you want to focus on and what you want to sell online as a product or service.
I believe that focusing on an area that you’re both good at and passionate about is the best answer. There are those who recommend focusing on where there’s a market need. Those who hold this opinion would say that your personal preference doesn’t matter.
While it’s true that you must be careful not to make the entire decision based only on your feelings, I don’t think it’s wise to disregard them either. Do you want to be stuck with a successful business that you hate?
My opinion is that if you want to stick with your business, to remain excited about it, and if you want the joy as well as the money — focus on something you’re good at and that you’re passionate about.
What do you think? I invite your comments below…