Seth points to a spooky McDonald’s employee training video from the seventies (via Robin). Seth notes that the video didn’t solve the problem. I agree that motivational videos don’t get the job done. The question is: what will?
Do You Want Attitude With That?
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In a job environment the standard tool is having a routine formal job performance appraisal system.
Coaching and counseling sessions are better done in private not in front of others.
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